Support

Help for the Life in the UK practice app, published by Caglar Telef, on iPhone and Android.

Contact

Email lifeintheuk@caglartelef.com. If you think a question or answer is wrong, please say which one and why; the developer checks every report.

I paid but the app is locked

Open Settings in the app and tap "Restore a previous purchase". Use the same Apple ID or Google account you paid with. The purchase is a one-time payment, with no subscription.

Refunds

Payments are handled by the App Store or Google Play, so refunds are requested from them: on iPhone at reportaproblem.apple.com, on Android from your Google Play order history.

Reminders do not arrive

Check that notifications are allowed for the app in your phone's settings, and that your test date is set on the home screen.